Effective Date: July  2025

1. Introduction

The Newham Community Digital Hub (“we”, “our”, “us”) is committed to protecting the privacy and personal data of our users, including local voluntary, community, and faith groups and organisations. This Privacy Policy explains how we collect, use, store, and protect your information
when you use our website.

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2. What Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, organisation name.
• Account Information: Username, password, and profile details if you register for access.
• Usage Data: Pages visited, time spent on the site, interactions with features.
• Submitted Content: Information you provide via forms, forums, or media uploads.
• Technical Data: IP address, browser type, device information, and cookies.

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3. How We Use Your Information

We use your information to:

• Provide access to resources, tools, and services.
• Respond to enquiries and support requests.
• Facilitate collaboration and networking between organisations.
• Improve website functionality and user experience.
• Send newsletters and updates (if you opt in).
• Ensure site security and monitor usage.

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4.Legal Basis for Processing

We process your data under the following legal bases

• Consent: When you opt in to communications or submit content.
• Legitimate Interest: To operate and improve the website and services.
• Legal Obligation: Where required by law.

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5. Sharing Your Information

We do not sell your data. We may share your information with:

• Partner organisations listed on the site (only with your consent).
• Service providers who help us operate the website (e.g. hosting, analytics).
• Authorities if required by law.

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6. Data Storage and Security

We store your data securely and take appropriate measures to protect it from unauthorised access, alteration, or loss.
Access is restricted to authorised personnel only.

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7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent at any time.
• Object to or restrict certain types of processing.

To exercise your rights, please contact us at: [Insert Contact Email]

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8. Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.
For more details, see our [Cookie Policy].

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9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites.
Please review their policies separately.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an
updated effective date.

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Contact Us

If you have any questions about this policy or how your data is handled, please contact us at:

📧 info@onenewham.org.uk